Amount paid in 1st service = 100 (suppose)
Amount paid in 2nd service = 90
Amount paid in 3rd service = 81
Amount paid in 4th service = 72.9
Amount paid in 5th service = 60
Total amount paid = 403.9
Discount = 500 - 403.9 = 96.1
Discount % = 96.1 / 500 X 100 = 19.42%