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- Question
An Angry customer wants to meet the senior manager for grievance reporting. What will you do?
Options- A. Talk to him yourself
- B. Be patient and try to cool him down
- C. Try to remove his inconveniences by consulting seniors
- D. Tell him it is not easy to meet the senior manager
- Correct Answer
- Be patient and try to cool him down
- 1. Read the following information carefully and answer the questions given below it. There are five men A,B,C,D and E and six women P, Q, R, S, T and U. A, B and R are advocates, C, D, P, Q and S are doctors and the rest are teachers. Some teams are to be selected from amongst these eleven persons subject to the following conditions. A, P and U have to be together. B cannot go with D or R. E and Q have to be together. C and T have to be together. D and P cannot go together. C cannot go with Q. If the team is to consist of two male advocates, two lady doctors and one teacher, the members of team are
Options- A. A, P, R, S, U
- B. A, B, P, Q, U
- C. B, E, Q, R, S
- D. A, B, P, U, S Discuss
- 2. You are returning home from school. On the way, you find a sealed envelope in a street, fully addressed with unused stamps on it You would :
Options- A. leave it there as it was and walk away
- B. remove the stamps and destroy the envelope.
- C. open the envelope, find out who has dropped it by mistake, and send it to him if possible.
- D. post it at the nearest letter box. Discuss
- 3. You are in the parking area of a shopping complex. And, suddenly the electricity fails and there is total darkness. You will
Options- A. try and take help from someone around
- B. crawl towards your vehicle
- C. shout for help
- D. wait till the lights come Discuss
- 4. You are interviewed for a new job. Which of the following is most important to you ?
Options- A. Opportunites for promotion
- B. Renumeration you will be paid
- C. Scope to develop your ideas and use them to improve the working of the organisation
- D. All the above are equally important. Discuss
- 5. You find that the person whom you call your friend has been cheating you. what would you do ?
Options- A. Break relations with him.
- B. Give him tit for tat
- C. Make him realise his mistake
- D. Tell other friends about him. Discuss
- 6. You are playing football in a park. When you kick the ball, it strikes and breaks the window pane of a nearby house. You would :
Options- A. demand your ball back from the house owner.
- B. say that it was no fault of yours.
- C. stealthily get your ball back.
- D. apologise to the house owner and contribute to replace the glass. Discuss
- 7. If you find yourself in a situation where you are required to make a power - point presentation and you are already bogged down by too much work, as the manager what would you do?
Options- A. Take an alternative mode of presentation
- B. Cancel the seminar and reschedule according to your convenience
- C. Pass the buck to your subordinate, you are the boss, no one can question you
- D. Prioritise your work and try to squeeze out time for it Discuss
- 8. Three persons P,Q and R wore shirts of White, Black and Blue colours (not necessarily in that order) and pants of Green, Red and White colours (not necessarily in that order). No persons wore shirts and pants of same colour. And further it is given that 1.A did not wear shirt of Black colour. 2.B did not wear shirt of Blue colour. 3.C did not wear shirt of White colour. 4.A did not wear pants of Green colour. 5.B wear pant of White colour. What were the colours of the pant and shirt wear by person A respectively?
Options- A. Green and Blue
- B. White and Black
- C. Red and White
- D. Green and White Discuss
- 9. You are a team leader and you are supposed to hold a convention on HR issue. But your team members are unable to get adequate sponsorship.
Options- A. You put in your money and hold the event as scheduled
- B. You try and motivate them that they can do it
- C. You postpone the event and give them some more time
- D. You tell them things can work out like this and cancel the event Discuss
- 10. You are a sincere and dedicated manager in a reputed five-star hotel. You have been appointed as the Chief Manager of the Guwahati branch which needs to be developed.Your Salary has been hiked.
Options- A. You give it a shot for 2 months and see how it goes
- B. You accept the challenge and go ahead with the project
- C. You accept another offer and leave the job
- D. You crib for limited resources and try to convince the superior to send somebody else instead of yoiu Discuss
Situation Reaction Test problems
Search Results
Correct Answer: A, B, P, U, S
Explanation:
From the given information;
Members Sex Profession
A M Advocate
Q F Doctor
B M Advocate
R F Advocate
C M Doctor
S F Doctor
D M Doctor
T F Teacher
E M Teacher
U F Teacher
P F Doctor
Answer (D)
From option (D) A and B are two male advocates, P and S are two female doctors and u is female teacher.
Correct Answer: post it at the nearest letter box.
Explanation:
Correct Answer: crawl towards your vehicle
Correct Answer: All the above are equally important.
Explanation:
Correct Answer: Make him realise his mistake
Correct Answer: apologise to the house owner and contribute to replace the glass.
Correct Answer: Prioritise your work and try to squeeze out time for it
Explanation:
A manager is one who has the expertise to manage tasks properly.So, it becomes his prime responsibility to rearrange his work schedule properly and work out the required time for the project rather than postpone it or hand it over to some one else.
Correct Answer: Red and White
Correct Answer: You try and motivate them that they can do it
Correct Answer: You accept the challenge and go ahead with the project
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