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- Question
- You have a pharmaceutical company. You have received information that someone who is not an employee has tampered with a certain type of tablets in a specific area, which has caused some deaths in that area. In this type of crisis, what will you do?
Options- A. This incident can have a negative effect on your company's reputation and earnings and can lead to loss. In order to avoid this you don't launch a campaign to alert the people
- B. Launch a campaign to alert the public and recall tablets from the specific area
- C. Recall tablets from only the specific area and not the whole country
- D. Recall those tablets from the entire country despite the fact that the tampering of tablets occurred in a certain area
- Correct Answer
- Launch a campaign to alert the public and recall tablets from the specific area
ExplanationIn this crisis situation, you must take an authoritative step to launch a campaign to alert the public and also you have to recall the tablets that specific area.
- 1. A person lives in a far off village which is almost two hours by bus. The villager's neighbor is a very powerful landlord who is trying to occupy the poor villager's land by force. You are the District Magistrate and busy in a meeting called by a local minister. The villager has come all the way, by bus and on foot, to see you and give an application seeking protection from the powerful landlord. The villager keeps on waiting outside the meeting hall for an hour. You come out of the meeting and are rushing to another meeting. The villager follows you to submit his application. What would you do?
Options- A. Tell him to wait for another two hours till you come back from your next meeting
- B. Tell him that the matter is actually to be dealt by a junior officer and that he should give the application to him
- C. Call one of your senior subordinate officers and ask him to solve the villager's problem
- D. Quickly take the application from him, ask him a few relevant questions regarding his problem and then proceed to the meeting Discuss
- 2. You have been asked to give an explanation for not attending an important official meeting. Your immediate boss who has not informed you about the meeting is now putting pressure on you not to place an allegation against him/her. You would
Options- A. send a written reply explaining the fact
- B. seek an appointment with the top boss to explain the situation
- C. admit your fault to save the situation
- D. put the responsibility on the coordinator of the meeting for not informing Discuss
- 3. You have to accomplish a very important task for your headquarters within the next two days. Suddenly you meet with an accident. Your officer insists that you complete the task. You would
Options- A. ask for an extension of deadline
- B. inform headquarters of your inability to finish on time
- C. suggest alternate person to Headquarters who may do the needful
- D. stay away till you recover Discuss
- 4. You are the manager of the department. You get to know that one of the subordinates is having a problem with his family, since his father is supposed to undergo bypass surgery but at the same time the subordinate is very important for the current project which you have undertaken. The subordinate wants two week's leave. What would you do?
Options- A. Give him your support by assuring him that his duty towards his father is more important
- B. Not empathise with the empoyee's situation and ask him to say
- C. Get an extension for project to be submitted as the employee is very efficient and you cannot trust anyone else
- D. Transfer the work to some other employee of similar caliber Discuss
- 5. You are head of your office. Some media people came to your office and request you to brief them about the pension plan of your office. You will
Options- A. ask the media people to come some another day
- B. immediately accept the offer and brief them
- C. get them turned out of your office
- D. ask them to wait and to consult the officials concerned Discuss
- 6. You are an officer in-charge for providing basic medical facilities to the survivors of an earthquake affected area. Despite your best possible effort, people put allegations against you for making money out of the funds given for relief. You would
Options- A. let an enquiry be set up to look into the matter
- B. ask your senior to appoint some other person in your place
- C. not pay attention to allegations
- D. stop undertaking any initiative till the matter is resolved Discuss
- 7. You just got to know that your friend has met with an accident and hearing this you immediately leave for the accident spot along with one more friend. In a hurry, you forgot to take your licence and helmet. You were flagged down to stop at the traffic intersection by the traffic constable. You will
Options- A. dodge the policeman
- B. stop and pay fine
- C. stop and reason it out with about the policeman
- D. stop and use references Discuss
- 8. You have taken up a project to create night shelters for homeless people during the winter season. Within a week of establishing the shelters, you have received complaints from the residents of the area about the increase in theft cases with a demand to remove the shelters. You would
Options- A. ask them to lodge a written complaint in the police station
- B. assure residents of an enquiry into the matter
- C. ask residents to consider the humanitarian effort made
- D. continue with the project and ignore their complaint Discuss
- 9. You are moving across the road on a scooter when you observe that two boys on a bike snatch a lady's gold chain and ride away. You would :
Options- A. console the woman.
- B. chase the boys to catch hold of them.
- C. inform the police about the matter.
- D. stand and see what happens next. Discuss
- 10. If in the examination hall, you find that the question paper is too tough to be answered satisfactorily by you, the best thing to do for you is to :
Options- A. tell the examiner that the questions are out of course.
- B. provoke the candidates to walk out of the examination hall.
- C. try to know something from your neighbour.
- D. try to solve the questions as much as you know with a cool head Discuss
Situation Reaction Test problems
Search Results
Correct Answer: Quickly take the application from him, ask him a few relevant questions regarding his problem and then proceed to the meeting
Explanation:
Here, we have two objectives to achieve at the same time.
Firstly, we have to help the villager who has come from far off. Secondly, we have to reach the second meeting on time. Option (d) allows us to achieve both.
Option (c) also achieves the same objectives though it means that the villager will have to wait for a little more time.
Option (a) and (b) are wrong as, they will increase the troubles of the villager who might not be able to wait longer.
Correct Answer: send a written reply explaining the fact
Explanation:
As you have been asked to give an explanation, so it is the best way to give a written reply explaining the fact. Hence, answer is option (a)
Correct Answer: inform headquarters of your inability to finish on time
Explanation:
Informing headquarters of your inability to finish the work on time, explaining the reason is the best action. So, answer is option (b).
Correct Answer: Transfer the work to some other employee of similar caliber
Explanation:
As both completion of your project and your subordinate attending to his father are important. So, you must transfer your subordinate work to some other employee of similar caliber.
Correct Answer: ask them to wait and to consult the officials concerned
Explanation:
Here, options (a) and (c) are not appropriate as these are not valid on ethical grounds while option (b) is also not valid as you are the head of the office and you have certain important tasks to accomplish.
In this case, option (d) would be the the best course of action as there are certain officials for each work in every office, so one has to consult them,
Correct Answer: not pay attention to allegations
Explanation:
As you are doing your work honestly and with complete dedication, so that best action is not to pay attention to the allegations. Hence, answer is option (c).
Correct Answer: stop and pay fine
Explanation:
The policeman is doing his duty, so he won't understand your reason. Also, that would be a wastage of time, so option (c) is eliminated. Dodging the policeman is making a crime, hence it is also not ethical.
Using references is again not an ethical behaviour. Hence, the most appropriate option is (b) as you have done a mistake, so you have to pay fine for it.
Correct Answer: assure residents of an enquiry into the matter
Explanation:
As a responsible project manager, it is your responsibility to pacify the residents, who have complained to you. The best action in such situation is to assure residents of an inquiry into the matter.
Correct Answer: chase the boys to catch hold of them.
Explanation:
NA
Correct Answer: try to solve the questions as much as you know with a cool head
Explanation:
NA
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