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  • Question
  • Which of the following would be a logical first step in troubleshooting a PC?


  • Options
  • A. Check the computer CMOS
  • B. Define the circumstances of the problem
  • C. Call the vendor
  • D. Define what applications are being used
  • E. None of the above

  • Correct Answer
  • Define the circumstances of the problem 


  • Computer Hardware problems


    Search Results


    • 1. How many devices can be used on a single SCSI bus? Keep in mind that the SCSI host adapter counts as a device.

    • Options
    • A. 1
    • B. 8
    • C. 20
    • D. 10
    • E. All of the above
    • Discuss
    • 2. Match the device driver HIMEM.SYS to its operation.

    • Options
    • A. Supports (ANSI) terminal emulation
    • B. Manages the use of extended memory
    • C. Uses expanded memory on a 80386 processor
    • D. Supports code page switching
    • E. None of the above
    • Discuss
    • 3. When connecting two internal SCSI hard disks to a computer, where do you connect the second hard drive?

    • Options
    • A. Any open SCSI port on the computer
    • B. A Serial port on the first host adapter
    • C. An open parallel port on the computer
    • D. An open SCSI port on the first hard drive
    • E. None of the above
    • Discuss
    • 4. Which component must be vacuumed or replaced during preventative maintenance on a laser printer?

    • Options
    • A. Scanning mirror
    • B. Toner cartridge
    • C. Ozone filter
    • D. All of the above
    • E. None of the above
    • Discuss
    • 5. What's the best way to prevent damaging your PC with static electricity?

    • Options
    • A. place your PC on a rubber mat
    • B. wear leather soled shoes
    • C. periodically touch a safe ground point on the PC to discharge yourself
    • D. static electricity doesn't really hurt a PC
    • E. wear an ESD wrist strap
    • Discuss
    • 6. On a dot matrix printer, you should never lubricate which part?

    • Options
    • A. carriage rails
    • B. printhead pins
    • C. paper advance bearings
    • D. carriage bearings
    • E. None of the above
    • Discuss
    • 7. The digital multimeter is set for DC, Ohm and 20k. You will read _____ while measuring a good 2 amp fuse.

    • Options
    • A. 0.00
    • B. 0.02
    • C. 0.20
    • D. 2.00
    • E. None of the above
    • Discuss
    • 8. To install a second IDE drive into a computer, you must:

    • Options
    • A. Set the master-slave jumper to slave on the second drive
    • B. Use the IDE configuration software to set the new drive as slave
    • C. Verify that you define the new drive as D: in the CMOS setup
    • D. Verify that you attach the drive to the connector at the end of the ribbon cable
    • E. None of the above
    • Discuss
    • 9. Which of the following FRUs would be considered both an input/output device?

    • Options
    • A. Video board
    • B. SCSI host adapter
    • C. System board CPU
    • D. All of the above
    • E. None of the above
    • Discuss
    • 10. What is the most significant difference between the USB and IEEE1394 standards?

    • Options
    • A. IEEE 1394 is faster
    • B. USB does not support USB
    • C. USB is plug and play
    • D. IEEE 1394 is hot swappable
    • E. None of the above
    • Discuss


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